Privacy Policy

1. We respect your privacy

1.1. BCCS Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

1.2. “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. BCCS Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.3. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1. BCCS Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. BCCS Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4.2. BCCS Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of BCCS Pty Ltd,, its customers or third parties.

5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

6.1. BCCS Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 28-30 WILLIAM STREET, BALACLAVA , Victoria, 3183. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

10. Website

10.1. When you visit our website: When you come to our website ( we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

10.2. Cookies: We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

10.3. Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that BCCS Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Sanjay Chaudhari

Head Supervisor

Sanjay’s strong work ethic and attention detail, together with extensive industry experience makes him an integral part of the BCCS team. Sanjay and his team of Supervisors regularly visit our sites to ensure all our services are maintained to the highest of standards.

Sanjay is regularly training our staff to be the most effective and professional employees they can be. Sanjay also loves to meet with our clients on-site to see how they are and if there is any feedback they’d like to discuss about our service.

Outside of work Sanjay enjoys playing and watching Cricket and spending time with his friends and family.

Sanjay would love to hear from you:

0450 459 876


Client Services Manager

Magdalena joined BCCS in 2017 and is an integral part of the operations team. Her welcoming disposition and strong work ethic are evident in all that she sets out to do.

She loves that everyone at BCCS is 110% dedicated to what they do and are willing to go the extra mile to support both clients and staff.

When not at work, Buffy (her dog) steals her attention, as do the latest podcasts and you can often find Magdalena in her garden or immersed in a DIY project at home.

Magda would love to hear from you:

0421 711 226


Director – New Business

Josh’s passion for the cleaning industry, coupled with his strong work ethic, deliver an ongoing commitment to both his clients and staff.

Josh loves meeting with clients and learning about their unique requirements to then tailor a solution that meets their needs.

Outside of work, Josh is a Melbourne Demons fan and enjoys spending some downtime with his family – his wife Romi and kids. His three young boys well and truly keep him on his toes!

Josh would love to hear from you:

0407 386 119


Director – General Manager

Joel thrives on the dynamic nature of the cleaning industry and as General Manager is immersed in all facets of the business. He prides himself on always being there to support both staff and clients, whatever the circumstances.

Joel lives and breathes BCCS‘ values – reliability, professionalism and transparency.

He’s an avid Carlton supporter and when he’s not at work he’s spending time with his family – his wife Naomi and kids, Benji and Darcy.

Joel would love to hear from you:

0417 525 077


Director – Operations

In 2010 Brent made the leap from being a Chartered Accountant to launch the BCCS business aiming to shift the perception of the cleaning industry with an emphasis on creating a customer-focused driven business.

Ten years later, BCCS has grown into an industry leader, recognised for going above and beyond for their clients.

The journey for Brent has been a rewarding one, working side by side with a team of professionals who execute their roles to the highest standards.

Brent is always willing to resolve a challenge or issue should it arise, even if it’s a late-night phone call or a weekend email.

He spends his downtime with his family, his wife Jess, and little girl. As a sports enthusiast, he loves participating in marathons and supporting Essendon in the footy.

Brent would love to hear from you:

0438 744 305