BCCS Data Protection Policy
Your Privacy Matters
We Respect Your Privacy
BCCS Pty Ltd respects your right to privacy and adheres to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose and protect your personal information.
Collection of Personal Information
Information is collected when you enter details on our website, provide feedback, respond to surveys or communicate with our support team. The types of information we may collect include your name, email address, phone number, and any other details you choose to provide.
How We Collect Your Personal Information
Personal information is collected when you interact with us electronically, in person, or when accessing our website. We may also collect information from third parties, such as referrals from existing clients or publicly available sources.
Use of Your Personal Information
Your personal information is used to provide our services, send updates, improve our products and better understand your needs. We will only use your information for the purpose it was collected, or for a related purpose that you would reasonably expect.
Disclosure of Your Personal Information
We only disclose your personal information to employees, advisers or third parties where required for service delivery or legal compliance. We do not sell, trade or rent your personal information to others.
Security of Your Personal Information
BCCS has physical, electronic and managerial procedures in place to safeguard your information and protect it from misuse, interference, loss, and unauthorised access, modification or disclosure.
Access to Your Personal Information
You may request access to, or correction of, the personal information we hold about you at any time by emailing us at info@bccs.com.au. We will respond to your request within a reasonable timeframe.
Complaints About Privacy
If you believe we have breached your privacy rights, please send a written complaint to 28-30 William Street, Balaclava VIC 3183. We will investigate and respond to your complaint promptly.
Changes to Privacy Policy
This policy may be modified at any time at our discretion. We encourage you to check back regularly to ensure you are aware of our current privacy practices.
Website
Cookies and browsing data may be collected when you visit our website to improve your experience and help us understand how visitors use our site. You may disable cookies through your browser settings.
For any privacy-related queries, contact us at info@bccs.com.au or write to us at 28-30 William Street, Balaclava VIC 3183.